Our heater just went out overnight. We woke up to an ice-cold home, and we needed emergency help from a pro ASAP. After briefly reviewing the company's excellent reviews, we called KC Home Services, and Virginia returned our call promptly. And then she did something amazing. Instead of quoting us a price and setting up an appointment, she walked my husband through a series of steps (including crawling around in the attic) and, low and behold, her excellent counsel got our heater started. We asked her what we owed her, and she said: "No charge. We serve the community first. We try to help." What generosity, and how refreshing an approach to professional service. Thank you so very much, Virginia and KC Home Services. We will certainly avail ourselves of your services for any and all heating, air conditioning and plumbing problems that should arise in the future.
- Sylvia W.
We contacted KC Home Services because had a leaky pipe that ended up being outside the house underground and had a couple faucets that were leaking and needed to be replaced as well. We are fairly new in town and did not have a plumber to call so selected KC Home Services based on their good reviews, and the service did not disappoint! The office staff and plumber were friendly and pleasant to work with and they had a very effective system to manage appointments and let you know when your plumber was on the way via text. I appreciated the added security that they sent a photo of the plumber who was coming to your house along with the text. The work was completed in a timely and professional manner at a reasonable cost. We will definitely use KC Home Services for all our future plumbing needs!
- Nina O.
KC Home Services was an easy choice for great service and affordability. They didn't let me down either, efficiently diagnosing my issue and rectifying the problem. They provided fair estimates for a new furnace and several options to choose from. I highly recommend them!
- Paul L.
Virginia, on the phones, Alex the detective, and Jonathan, his assistant, were the perfect trio to help us through a plumbing problem and a difficult time. The professional and caring demeanor of KC Home Services will make me a loyal customer.
- Robin G.
This is a great company. Not only did I receive a text with the estimated time the technician would be here but I received a picture of the technician and a little summary about him and how many years he’s been doing this kind of work. It made me feel comfortable knowing who was coming into my house with my children home with me. The gentleman were nice, helpful and answered any questions I had. They heard my concern and looked not once but twice to solve the problem. They found the problem and were quick to fix it. They had their company logo on with their name which helped me. They wore masks the whole time as well as gloves and booties. They cleaned up after themself and threw what trash was made away. They were very polite and kind with my 6-year-old boy running around. I would totally recommend this company and I will be keeping their number for next time. You will not be disappointed with their service.
- Ally N.
I've had two FANTASTIC experiences with this company now. The first was with my A/C unit. After getting bids from two other HVAC companies, they told me I needed to get a new unit, I had KC Home Services to give a final bid and they found out it was just a blown fuse. The two other companies never even looked at this as a possible issue. KC Home Services is a very honest company and that is how you get lifelong customers! My next experience was a leaking drain pipe, they opened up the wall, fixed the issue extremely fast and now I'm able to do laundry, use the spare bathroom etc... again. I can't recommend them enough! As long as I live in the area, I will only be using them.
- Michael E.
KC Home Services was a lifesaver! Very prompt with alerts letting us know who and when to expect them. Brooks did a very thorough job and even took pictures to show my grandma so she would know exactly what they were doing. I highly recommend this company.
- Nisa F.
I’m a general contractor and highly recommend KC. They installed and now maintain a heat pump system at my own house. They did a great job. Very professional in every respect.
- Maine M.
Great first experience with KC Home Services. Had them out to rebalance a problematic HVAC install (set up by a different company). They were highly communicative, and I was impressed with how quickly they took care of everything - especially over the holidays. The service team was also thorough and felt more focused on getting it right than getting out fast. Service came with an optional 10 year service plan that was a very reasonable price. Looking forward to more great experiences with them in the future.
- Jacob l.
I have never written a Yelp review before but today I had to! It's Saturday morning with outside temperature in the 30s and the furnace would not turn on. I spoke with Virginia at KC Home Services who asked a few questions and walked me through some simple things to try. Before long she had the furnace working again and had scheduled maintenance for Monday! What a life saver she has been! Virginia will be my future first call with any furnace or plumbing problems!
- Kathy L.
